Sleep on it for a week. If it's not right, change it.
You can't judge a mattress in five minutes in a showroom. Take it home, sleep on it for seven nights, and if it isn't right you can exchange it for another Stroma mattress.
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How the trial works
Three steps, one exchange per customer.
Choose a qualifying mattress
Any Stroma mattress in one of the four trial sizes, plus a mattress protector at a minimum 15% discount.
Sleep on it for 7 nights
The trial period runs for seven days from the date your mattress is delivered.
Not right? Exchange it
Call or email us within the 7 days. We collect the original and deliver your replacement for a €50 transport charge.
Sizes included in the trial
The trial applies to these four mattress sizes only. Other sizes and custom orders aren't included.
Why we can offer this
We manufacture our own mattresses in Cyprus. If one isn't right for you, exchanging it is straightforward — and what comes back is dismantled and recycled here.
Made here since 1994
Over 30 years manufacturing in Cyprus, for the Cyprus climate.
FIRA International certified
Independently tested to international furniture standards.
Chiropractor endorsed
Recognised by the Cyprus Chiropractors Association.
Recycled, not discarded
Returned mattresses are dismantled and their materials recycled.
The terms, in plain language
This is a separate service from our standard returns policy. Full terms are set out in the 1Week Free Trial Service agreement, signed at purchase.
- Trial periodSeven (7) days, counted from the date the mattress is delivered
- Sizes included92×192, 152×192, 160×200 and 180×200 cm only
- How many timesOnce per customer, for one mattress only
- Mattress protectorRequired. You must purchase a protective cover from Stroma, at a discount of at least 15%
- Transport charge€50, payable by the customer, for collecting the original and delivering the replacement
- If the new one costs lessThe difference is issued as a credit note or voucher — not returned in cash
- If the new one costs moreYou pay the difference in price
- Condition on returnWe inspect the mattress first. If it is damaged, stained or in an unacceptable hygienic condition, the exchange right does not apply
- How to claimCall +357 22 486898 or email info@stroma.com.cy within the 7 days, quoting your order number
- Offer periodStart and end dates are blank in the T&Cs — needs filling in
Flag before this goes live
Our Google ads currently call this a "1-Week Free Trial". Under these terms it isn't free:
- a €50 transport charge applies to the exchange
- the customer must buy a mattress protector to qualify
- money back is by credit note, never cash
Advertising it as "free" while charging €50 and requiring a purchase is a misrepresentation risk with Google and with customers. Either the ad wording changes, or the terms do. Also outstanding: the offer's start and end dates are still blank in the signed T&Cs.
Common questions
What happens to the mattress I send back?
Depending on its condition, we dismantle it and recycle the raw materials.
Why does the trial only cover certain sizes?
Our recycling process is built around these sizes. For any other dimensions the cost to the company is far higher, so we can't include them.
Why can I only exchange once?
Two reasons. The mattress you exchanged has already entered the recycling process, and the single exchange encourages you to be confident in your choice before committing.
Is this the same as your returns policy?
No. This is a separate service for mattresses only. Our standard returns policy covers unopened, unused products and is set out on our refund policy page.
Do I have to buy a mattress protector?
Yes. To protect the mattress during the trial you buy a protective cover from us, with a discount of at least 15%.
Find the mattress that actually suits you
Orthopedic, memory foam and pocket spring — made in Cyprus, in the four trial sizes.
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